Delivery & Refund

Delivery Service

All orders are shipped via SF Express.

Shipping Timeline

  • In-Stock Items: Orders are processed and shipped within 1–3 business days after confirmation.
  • Special Sizes & Out-of-Stock Styles: Please allow approximately 14 days (2 weeks) for shipping. We appreciate your patience.

Order Tracking

Once your order has shipped, you will receive an SF Express tracking number via email. You can track your package in real-time on the SF Express official website.

Shipping Rates

  • Orders under $399: A shipping fee of $50 applies.
  • Orders $399 and above: Free Shipping.
  • Grand Opening Offer: Enjoy Free Shipping storewide until August 31, 2025.

Returns & Exchanges

Please note that we do not offer exchanges, returns, or refunds. Every item undergoes a strict quality inspection to ensure it is in perfect condition before being dispatched.

  • Shipping Risk: Please be aware that the customer assumes all risk for items damaged or lost during the logistics process.

Need help? If you have any questions, please feel free to contact us. We’re happy to assist you!